Refund Policy
NorthernClarity
Effective Date: October 29, 2026
Website: https://northernclaritywellness.com/
At NorthernClarity, we strive to provide high-quality digital products that help customers organize their lives, manage their money, and work toward their goals.
Please review this Refund Policy before making a purchase.
1. Digital Products and Final Sales
NorthernClarity sells digital products, including planners, journals, eBooks, spreadsheets, templates, and downloadable resources.
Because these products are delivered electronically, all sales are generally final once the digital product has been delivered.
We do not ordinarily offer refunds or exchanges for changes of mind, accidental purchases, or failure to review clearly disclosed product descriptions and compatibility requirements.
Nothing in this policy limits any refund, cancellation, or consumer protection rights provided by applicable law.
2. Technical Issues and Incorrect Files
We want every customer to receive the digital products they purchased.
Please contact us if:
You have not received your digital download email.
Your download link is missing or does not work.
You received an incorrect file.
Your purchased file is corrupted or cannot be opened despite meeting the stated compatibility requirements.
Your product has a material defect or does not substantially match its description.
We will review the issue and work toward an appropriate resolution, which may include technical assistance, a replacement file, a corrected download link, or a refund where appropriate or legally required.
3. Product Compatibility
Customers are responsible for reviewing product descriptions, file formats, and software requirements before purchasing.
Some products may require compatible third-party applications or software.
Refunds are not ordinarily provided solely because a customer does not have the required software or a compatible device, provided those requirements were accurately disclosed before purchase.
4. Requesting Assistance or a Refund
For assistance or refund requests, please contact:
Email: hello@northernclaritywellness.com
Please include your order number, the email address used at checkout, the product purchased, and a brief explanation of the issue.
We may request additional information to investigate and resolve your request.
5. Approved Refunds
When a refund is approved, it will generally be issued to the original payment method.
Processing times may vary depending on the payment provider or financial institution.
6. Contact Information
Business Name: NorthernClarity
Business Structure: Sole Proprietorship
Location: Pennsylvania, United States
Email: hello@northernclaritywellness.com
Website: https://northernclaritywellness.com/
Thank you for supporting NorthernClarity!